Kari had a similar problem the other day. I have opened a help ticket with them to find out what we can do about it. If they can not do anything we may have to switch room providers but will be sure to keep the link the same for everyone.
"All I have to do is really learn how to dance with a bull. You just have to remember that he's definitely leading and you have to follow. You can't get behind at all. If you keep in time with him, you're all right. I just wish it wasn't such a hard dance to learn."- Fred Boettcher